Guidance

Making Every Contact Count (MECC): practical resources

These documents support the local implementation and evaluation of MECC activity and the development of training resources.

Documents

Making Every Contact Count: evaluation guide for MECC programmes

Making Every Contact Count (MECC): consensus statement

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Making Every Contact Count (MECC): implementation guide

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Making Every Contact Count (MECC): quality marker checklist for training resources

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Details

This guidance will support people and organisations when considering or reviewing MECC activity and aid local implementation and measurement of programme impact. Organisations will find these resources useful when addressing MECC service condition SC8 within the NHS Standard Contract.

The NHS Standard Contract requires providers to develop and maintain an organisational plan for making every contact count, in accordance with MECC principles and guidance. The standard condition SC8 refers to the use of MECC tools, which are available above on this webpage. These resources were developed by Public Health England (PHE), Health Education England and the national MECC advisory group.

The resources are for use by organisations:

  • considering or reviewing MECC activity
  • developing or commissioning new MECC training
  • seeking evidence, to measure the impact of local MECC delivery
  • undertaking a review of existing MECC training resources
  • developing and providing MECC training resources

Updates to this page

Published 26 January 2016
Last updated 4 March 2020 + show all updates
  1. Added evaluation framework 2020.

  2. Updated the MECC Implementation Guide and Training Quality Marker Checklist.

  3. Added MECC consensus statement.

  4. Added MECC evaluation framework.

  5. First published.

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